At Emmavic Pharmacy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us.
1. Information We Collect
We may collect the following types of information:
Personal details: Name, phone number, email address, delivery address.
Medical information: Prescriptions and health details necessary to dispense medicines (where required).
Payment details: Information needed to process secure payments (processed by trusted third-party providers).
Usage data: Information about how you use our website, mobile app, or services.
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Verify prescriptions and ensure safe dispensing of medicines.
Provide customer support and respond to inquiries.
Send important updates, promotions, and service-related messages (with your consent).
Improve our website, app, and services.
3. Sharing of Information
We do not sell or rent your personal data. We may share your information only with:
Trusted service providers (e.g., delivery companies, payment processors).
Healthcare professionals when prescription verification is required.
Regulatory authorities, if required by law.
4. Data Security
We implement strict technical and organizational measures to protect your data against unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your data where legally permitted.
Opt out of promotional communications at any time.
6. Cookies & Tracking
Our website and app may use cookies and similar technologies to improve user experience, analyze performance, and personalize services. You can adjust cookie settings in your browser.
7. Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated date will be reflected at the top of the page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Emmavic Pharmacy Customer Support
📧 Email: hello {at} emmavicpharmacy.com
📞 Phone: 08157483461